Getting started
Create an account, sign in and get familiar with Meil.
Free phone guidance for private individuals
Digital services should work for everyone. Call us when you get stuck.
Almost everyone uses digital services, but that does not make everything easy. We can help with email, calendars, contacts, video calls and setup on your phone or computer – step by step. No question is too basic.
“The most important thing is that you feel comfortable. You do not need to know the technical terms or exactly what is wrong – we will take it step by step together.”Nicholas ThoresenOne of our helpers with Meil Help
A real person on the other end
You should not have to figure everything out alone.
Sometimes it is easier to explain the problem to a person than to search through another help article. Our helpers take the time to explain things in ordinary language.
What we can help you with
From your first sign-in to moving an old mailbox. Call when you need a real person to ask.
Moving your email
Import email from another provider, including folders and messages.
Phone and tablet
Set up email, calendars and contacts on iPhone, iPad or Android.
PC and Mac
Set up Meil, the desktop app and common email applications.
Calendars and contacts
Get calendars and contacts working and syncing between your devices.
Video calls
Get started with video meetings and find the controls you need.
Everyday digital questions
Ask us. You do not need to know what the problem is called before you ring.
When something does not work
We troubleshoot with you and explain the next step in plain language.
Our guidance is free
European callers
98 %
use the internet and digital tools in everyday life, yet Norway’s Digitalisation Agency still finds clear differences in how confidently people use them. Age is one of the strongest factors.
Norwegian Digitalisation Agency – digital skills survey 2025/2026 ↗Digital inclusion
Being online is not the same as feeling confident online.
As more of everyday life moves online, human guidance must remain available to people who do not live and breathe technology. Meil Help is our low-threshold phone service.
Safe guidance
We will never ask you to tell us your password, BankID password, BankID codes or other secret security codes. You always enter sensitive information yourself on your own device.
Unsure who you are speaking to? End the call and dial one of the numbers shown on this page yourself.
Frequently asked questions
Does the help cost anything?
No. Guidance from Meil Help is free. Your phone provider may charge its normal call rate.
Do I already need to use Meil?
No. We can also help you get started and create an account.
What can you help with?
Email, moving email, calendars, contacts, video calls and setup on phones, tablets, PCs and Macs, among other everyday questions.
Can I ask about something that is not on the list?
Yes. No question is too basic. We will try to help and will be clear if something is outside what we can guide you through.
Will you ask for passwords or BankID codes?
No. We will never ask you to read out passwords, BankID codes or other secret security codes.
Stuck? Call us.
You do not need to describe the problem perfectly. Tell us what you are trying to do and we will start there.